Successful Smart Cover Insurance at the British Claims Awards 2021

Smart Cover wins another award in the Personal Lines category

LONDON, UNITED KINGDOM, September 13, 2021 / – Smart Cover was named Personal Lines Broker of the Year at the annual British Claims Awards.

The British Claim Awards promote claims as a service across the insurance industry and recognize the accomplishments and advances of leading organizations and professionals on behalf of their clients. The ceremony took place on September 9th at Leonardo Royal London, a luxury hotel in the shadow of St. Paul’s Cathedral.

The awards are open to any organization in the insurance claims sector, including insurers and brokers, as well as law firms and attorneys. The awards include 20 awards, including Loss Assessor of the Year, Loss Adjustor of the Year, Insurtech Award and the Rising Star Award.

The Covid-19 pandemic was the focus of this year’s submissions and evaluation criteria. Claire McDonald, chairwoman of iWIN and chairwoman of the independent jury for 2021, wrote in her program foreword: “We, the jury, were clearly shown the adaptability and agility of the entire insurance industry (not just insurers and brokers, but also other providers such as Claims adjusters and lawyers, to name just a few). “

Some companies had to turn their business models upside down overnight, others considered processes from the customer’s point of view in order to be able to withstand the damage volumes and provide the expected service levels. “

When the decision to award Smart-Cover Personal Lines Broker of the Year was announced, the jury stated: “Smart Cover impressed the jury with a well-received and tested product designed to improve the health of its policyholders. The judges say this broker is going in the right direction. “

Smart Cover is part of the C&C insurance group. The group is led by CEO Niraz Buhari and under his leadership is pursuing an expansion plan through organic growth through new products, increased customer numbers and acquisitions of competitions. Mr. Buhari commented: “Congratulations to the Smart-Cover team. The award is in recognition of the hard work and dedication everyone has put in over the past twelve months. We continue to strive for a bright and exciting future with further products in development and future acquisitions. “

Chetan Mankar, Director of Smart Cover, said, “This is an affirmation that we are doing the right thing. We are a future-oriented insurance company that puts our customers’ needs first, offering products that meet the demands of modern lifestyles and offer security at an affordable price. This underscores our future plans to expand and continue to grow, especially in the insurtech area, as we did recently with the release of the Smart Cover app. “

Dr. Neil Dixon, Director of Operations, Smart Cover, said, “The recognition from our colleagues in the insurance sector is a sign that we are working to deliver the products the public wants. We are committed to future product development and focus in particular on Insurtech to ensure that we are as innovative and future-oriented as we are customer-oriented. “

In a series of awards dominated by pandemic reactions, Smart Cover was also a finalist in the Broker of the Year Award (sponsored by Sedgewick, the leading global provider of technology-enabled risk, benefits and integrated business solutions), but it was Covea Insurance that won the award took home on this occasion.

The group is represented in the UK, USA, United Arab Emirates, India, Guernsey and Bermuda. Niraz Buhari has set a strong vision for the future since taking over the C&C Insurance Group. The company diversifies into various sectors and continues to ensure excellent service to its existing customers.

Chris Beasley, Head of Operations said, “I would like to congratulate the entire Smart Cover team. It’s been 18 challenging months for the entire insurance industry and we have risen to the challenge by providing excellent and continuous customer service, keeping the claims process simple and settling as timely as possible. Throughout the Covid-19 pandemic, we have maintained our high standards and consistency in service quality, as evidenced by our rating of 4.8 and more than 1300 positive reviews on Trustpilot. The Personal Lines Broker of the Year Award recognizes our excellence in customer service and we will continue to strive to be even better. “

Smart-Cover offers insurance for a wide range of products, from home emergency insurance to equipment insurance to equipment insurance, rental company insurance and engine damage insurance.

Chris Beasley
Smart coverage
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September 13, 2021 at 13:09 GMT

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